At Norbitron, we strive to ensure customer satisfaction with every purchase. If you are not satisfied with your order, please review our return and refund policy below.

1. Return Eligibility

• Returns must be requested within 7 days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition as received.
• We do not accept returns for items damaged due to misuse, improper handling, or normal wear and tear.

2. Return Process

• To initiate a return, contact us at [email protected] with your order details.
• Once your return is approved, you will receive instructions on how to proceed.
• Customers are responsible for return shipping costs.

3. Refund Policy

• Refunds are processed only in cash upon receiving and inspecting the returned item.
• Approved refunds will be issued within 5 days.
• Refunds will be given in the same manner as the original payment method (Cash on Delivery).

4. Exchanges

• We allow exchanges for defective or incorrect items. Contact us within 7 days to arrange an exchange.

5. Contact Us

For any return or refund inquiries, reach out to us at:
📧 Email: [email protected]